Hardware Design Engineer

Experience in designing with x86 and/or ARM processors

Experience in designing with DDR3/DDR4 memory, PCIe gen1/gen2, SATA, USB.

Extensive experience in designing Ethernet (10/100/1000Mbps/10GE) and serial interfaces like I2C, SPI, UART, RS232, etc

Experience in high-speed board design/signal integrity and power distribution is critical.

Experience in using high-speed scopes and logic analyzers

Experience in schematic capture tools like ConceptHDL

Experience designing Xilinx or Intel/Altera FPGAs or CPLDs using Verilog

Self-motivation, teamwork and strong communication skills are critical

Experience in using circuit simulation tools like hyperlynx, spice is a plus.

At a minimum, we expect you to have a BSEE or MSEE with 6+ years of experience in hardware board design and development.

Qualified candidates should send their resume and application to: hr@ptecsolutions.com

 

RMA Coordinator

Founded in 1999, and headquartered in Fremont, California, PTEC Solutions is an ISO 9001:2015 certified manufacturing company specializing in precision machining, electro-mechanical box build, cable and harness manufacturing, fiber optics assembly customization, and printed circuit board design. We have worked with arrays of clients in the industries of defense, semi-conductor, consumer products, network and telecommunications, and medical advancement. We service our diverse customers from 3 facility locations worldwide – California and Texas in the U.S. and Ho Chi Minh City in Vietnam. Our goal is to provide excellent services and quality products to our customers, and to support their business demand ranging from low volume rapid prototyping need to high volume production requirement.

We are currently seeking an RMA Coordinator to join our team in Fremont, California. The ideal candidate is customer focused, able to follow processes, willing to take on additional tasks, and able to resolve issues independently while working well with different departments.

Responsibilities:

  • Respond to customer requests for material returns, investigate and disseminate details and RMA numbers
  • Receive customer product returns and perform failure analysis
  • Verify whether a part has physical damage or functional failure, and determine the root cause of a defect
  • Assess and determine work instructions that are required to bring the assembly to the final revision
  • Diagnose issue and determine next actions that need to be taken
  • Enter analysis findings in RMA Database and maintain data in RMA Log
  • Work closely with Customer Service, Purchasing, Quality and Engineering to release rework orders, allocate materials needed for rework/repair
  • Coordinate rework order cost estimation with Quoting
  • Interact with manufacturing teams and planner for rework/repair status and ship date confirmation
  • Coordinate with purchasing and warehouse personnel for stock purge of defective parts to be returned to vendor
  • Communicate technical issues to customers and inform them of the rework/repair status
  • Responsible for monthly reporting of receipts, work-in-process, shipments and cycle time
  • Identity urgent demand and backorder, and evaluate their urgency for work prioritization
  • Resolve receiving and shipping problems and work with accounting on invoicing/credit memo issues
  • Track and identify failure trends that may impact customer service, and implement improvement plans and solutions
  • Review and update process documentation as required
  • Perform other duties as assigned

Education, Work Experience & Job Skills:

  • Bachelor’s degree, associate degree in relevant fields, or proven related experience
  • Good written and verbal communication skills
  • Must work well under pressure in a fast-paced environment with dynamic requirements and priorities
  • Attention to detail, organized, and committed to managing issues through resolution
  • Must be team player and highly motivated with ability to organize and prioritize multiple tasks
  • Knowledge with MS Word, MS Excel and Outlook is necessary
  • Manufacturing, planning, quality and statistical background would be useful
  • Warranty administration experience would be beneficial
  • Experience with ERP system is a plus

Qualified candidates should send their resume and application to: hr@ptecsolutions.com

Project Assistant Manager

Managing the Program/Project Manager’s calendar Maintaining office calendars and sending out reminders of AR’s needed for upcoming meetings

Provides analytical support to assist program management on special projects.

Research issues, analyzes problems, compiles data, and prepares reports.

Managing online resources

Processing payments for vendors and suppliers, assistance with purchase req’s

Scheduling and attending staff meetings, taking minutes – sending reminders for AR’s

Responding to emails and answering calls, referring emails to appropriate staff and follow up

Compiling and sending bulk mailings proofreading and making copies or scanning of documents into PDF

Assisting in the planning and overseeing significant events assisting in managing the budget for special and routine events

Making reservations for various off-site business meetings

Acting as a liaison between departments such as finance, WPR, security etc.

Reserving equipment and conference rooms for presentations and in-office meetings

On-line Travel bookings as needed and assistance with expense reports.

Skills and Experience:

Knowledge of Mac/Windows desktop computer applications: Outlook, Word, Excel, PowerPoint, WebEx, Concur. Strong communication skills written and verbal, willingness to learn,attention to detail and the maturity to handle confidential information. Ability to work independently but know when to ask questions and seek clarification. Resourceful and good problem-solving skills are a must.

Qualified candidates should send their resume and application to: hr@ptecsolutions.com

System Validation Engineer

In this highly viable role as a System Validation Engineering:

Perform System level DVT for Rack server based on Intel/AMD process

Coordinate and contribute to engineering deliverables including specifications and test plans

Familiar I2C & SPI interface debugger and protocol analyzer (PCIe protocol a plus)

Support cross functional team with GPU / 3rd Party Network / Fiber-Channel PCIe cards validation and test plan

Scripting, Develop, Conduct and document Server system level validation tests

Prioritize and translate high level requirements into actionable milestones

Qualified candidates should send their resume and application to: hr@ptecsolutions.com

PTEC expanded new CNC machines

PTEC Solutions Inc., the contract manufacturer specializing in precision machining, electro-mechanical box build, cable and harness manufacturing, and fiber optics assembly customization, with facilities in both California and Texas, has invested in new equipment and expanded its capabilities, driven by a combination of the ramp-up of existing business and new business opportunities.

The high-performance CNC Horizontal Machining Center and Vertical Machining Center that we have newly acquired, among other start-of the-art modern machining methods we possess, will further enhance our unrivalled expertise in machining precision components. The new acquisition will lead to productivity improvements and open up more possibilities to meet our customers’ need for rapid prototyping or production parts.

Contact:
PTEC Solutions Inc.
48633 Warm Springs Blvd
Fremont CA. 94539
510-358-3578
Email: sales@ptecsolutions.com

PTEC Solutions Inc.
22932 Elkana Deanne Lane
Katy TX. 77449

Software Quality Assurance Engineer

Job Description:

Run regression, manual and automation test, check report, work with developer on issue reproduction.

– Routine QA tasks including but not limited to bug tracking, issue isolating, debug script creating, image building,

– running diagnostic test,  OIR test, manual & automation

– Understanding python, Sonic commands. network knowledge, basic system network setup, test equipment setup and familiar with traffic generator.

– running and create test cases and scripts to cover new features

– Understanding of HW components such as CPU, ASIC, MEM, FPGA, OPTIC, PSU

– Strong knowledge of Linux in user level

Work location: San Jose

Worktype: On-site Only

Qualified candidates should send their resume and application to: hr@ptecsolutions.com

Database Engineer

Oracle & R/Shiny 
Analyzes & develops complex data and enhance the process models, logical data base designs, & data definitions 
Proficient in writing complex SQL queries (11i or 12c) .
Very Strong experience in the PL/SQL concepts like Procedure, Packages, Function, Triggers, Error Handling
Experience with batch jobs and jobs scheduling with various tools/utilities
Must have working experience in  Unix OS
Experience in performance tuning and handling large data volume
R proficiency for data curation and exploratory data analysis
R-Shiny web applications incorporating user interactive features and data visualizations.
Ability to write/manage data pipeline scripts to setup data for visualization
Constructing and optimizing complex SQL queries to support reporting needs( Integration with R/Shiny) . 
Machine Learning – Time Series Algorithms for prediction .
TCL-Oracle Knowledge .
Version Control systems( BitBucket,gitz).

Qualified candidates should send their resume and application to: hr@ptecsolutions.com

Senior Program Manager

What You’ll Do

We are seeking a hardworking, passionate Program Manager to join our Program Management Team, to manage industry leading Routing Hardware Development programs within the Service Provider Group. The primary responsibilities of the role are;

  • Manage complex development Programs
  • Prepare program plans, schedules and budgets, working closely with Teams from Engineering, Supply chain and support functions.
  • Conduct program reviews and provide/present accurate program status and progress reports to Program Teams and Senior Management.
  • Identify risks and devise mitigation plans to avoid or minimize impact and deliver products per commitments (Schedule, Quality, Budget)
  • Accurate program budget planning and pro-active management of budget and spending.
  • Ensure that program follows Cisco/ISO/TL9000 processes
  • Conduct appropriate reviews and maintain documentation for external ISO/TL9000 audits.

Who you will work with:

Our Team works with teams from Engineering Development, Supply Chain, Compliance and Customer support in planning, execution and delivery of Hardware development programs.

 

Who you are:

You love working in a dynamic changing environment. You are a tight-knit collaborator with superior influencing and facilitation skills. You understand larger scope of the work you’re doing and assign and supervise results. You work independently and are quick to learn new skills. You bring a can-do attitude with flexibility and resilience. You apply structured problem solving (taking a large, complex problem and breaking it down into components, involve others as needed, drive resolution). Essential Requirements include;

  • Bachelor’s degree
  • Extensive program management experience in Hardware Engineering Development or similar environment (PMP a plus)
  • Technical Competence to the degree required for effective interaction with Engineering
  • Strong written, verbal communication and interpersonal skills.
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, etc.)

Qualified candidates should send their resume and application to: hr@ptecsolutions.com

Engineering Project Manager

As an Engineering Project Manager supporting the Core Hardware Group (CHG), you will interface across Engineering, Product Marketing and Operations teams to support strategic planning and meetings management (e.g., scheduling, preparations, follow-ups). You will oversee key components of highly visible/complex projects from start to completion (e.g., support scope, schedule, budget, metrics, risk management). You will support team communications and data reporting, content development (e.g., digital presence, deckbuilding) work for monthly/quarterly cadences and the Virtual Team community.

Being part of the PMO team means being surrounded by passionate, intelligent, and creative people who are determined to deliver products to market that directly benefits business outcomes. The Project Manager is an integral part of the cross-functional program team that will develop the plans, processes, and rigor that are needed for delivering complex systems on time and within budget while meeting all required quality standards.

Responsibilities include, but are not limited to:

  • Leading cross-functional product development teams
  • Scheduling and hosting weekly product team meetings covering multiple projects
  • Publishing product team meeting minutes within 24 hours of meeting conclusion.
  • Present project status to stakeholders and senior leadership monthly
  • Ensure team adherence to Cisco processes and methodologies
  • Track and allocate transceivers as required by Engineering

Minimum qualifications

  • Bachelor’s degree in business and/or related technical field
  • Superb communication and presentation skills (written and verbal) to management and team members
  • Ability to develop process workflows and synthesize data to support planning frameworks and reporting
  • Solid multi-functional, virtual management skills (coordinate work sessions, and progress/status meetings)
  • Effective time management skills – ability to prioritize and support multiple projects/timelines with minimal supervision
  • Proficient in MS Word, PowerPoint, Excel
  • Knowledge of tools like BOX, Smartsheet, OneDrive/Sharepoint, that allow for virtual teamwork
  • Project Management certification is a plus

Qualified candidates should send their resume and application to: hr@ptecsolutions.com

Mechanical Design and Test Engineer

Cisco Transceiver Module Group is seeking a mechanical engineer for creating part models, assemblies, drawings and design revisions in CAD to support optical transceiver modules and necessary mechanical fixtures.

The candidate will coordinate and track documentation from design phase to product release, incorporating input from multiple organizations including Photonic Integrated Circuit, CMOS IC, ASIC, and module hardware teams.

This individual will be working closely in a larger team with mechanical designers, system architects, ASIC engineers, Package engineers and other very talented and knowledgeable SI engineers in creation of next generation, high performance optical transceiver modules.

Responsibilities and Desired Skills:

The responsibilities will include but are not limited to, the creation & modification of product design documentation files such as Solidworks parts, assemblies, and drawings

Oversee the review & updates of Contractor Manufacturer documentation, DFM updates and Solidworks files

Coordinate & track documentation from design phase to product release, incorporating input from multiple organizations

Fixture & Tooling design & fabrication: Engage with engineers to define fixture and tooling requirements, as well as supply houses for drawings, quotations, fabrication, assembly, and design verification

A solid understanding of various manufacturing techniques; machining, diecast, injection molding highly preferred

Capable of reverse engineering Solidworks 3D models to fix or remodel part, with a solid understanding of the feature tree

Able to recreate old models and copy part features into new models for more robust designs

Management of files within the Solidworks PDM Vault

Support dimensional inspection, verification and fit of incoming parts, including use of a measurement microscope

Additional lab support as require

Minimum Requirements:

Must have experience with parametric 3D solid modeling (Solidworks, Creo)

Minimum 3 years Solidworks Experience, advanced users highly preferred

BSME or ME Associates or Equivalent

Mechanical Tooling and fixture design for testing and assembly equipment

Understanding of manufacturing processes such as machining, diecast and injection molding desired

General understanding of Design Documentation (internal Part Numbers, Part Revisioning practices)

General understanding of Geometric dimensioning and tolerancing (GD&T)

Solidworks and Vault administration (Enterprise PDM) is highly desirable

Experience with Windows Office EXCEL & PowerPoint

Photonics experience or knowledge preferred but not required

Qualified candidates should send their resume and application to: hr@ptecsolutions.com